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How bf77 Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your account, process deposits through JazzCash, Easypaisa, or Raast, and keep your activity secure.

Account data you controlJazzCash, Easypaisa, Raast payment dataNo data sold to third partiesRight to request deletionPakistan-relevant data handling
bf77 How bf77 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Questions about your privacy rights — whether that is accessing your records, correcting stored details, or requesting removal of your account data — can be directed to our support team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt as soon as your message reaches us.

Live Chat Start a live chat session from your account dashboard. Describe your data request clearly and our team will log it and follow up directly.
Email Support Send your privacy request to our support email address listed in the account help section. Include your registered contact detail so we can locate your record.
Account Help Centre The help centre inside your account has a dedicated privacy and data section where you can submit a formal data request or review your stored profile details.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at bf77 is not a formality — it is built into how accounts are created, how payments are processed, and how long we keep records. Each of the areas below describes a concrete practice we follow so your information stays accurate, limited in scope, and within your control.

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie permissions through your browser settings at any time.

Account Security and Access

Account access is protected by OTP verification on login. If you notice unfamiliar activity, contact support immediately and we can freeze access while we investigate.

Data Retention Rules

We retain account and transaction records for as long as required by applicable obligations. Once that period ends and you have requested deletion, we remove your identifiable data from active systems.

Payment Data Handling

Payment details linked to JazzCash, Easypaisa, or Raast transfers are passed only to the relevant processor to complete the transaction — they are never stored in plain form on our side.

Your Privacy Policy Questions

These are the questions we hear most often about how bf77 handles personal data, account records, and payment information. Each answer covers a specific right or process so you know exactly where you stand.

We collect your name, contact details, and the device information used during registration. Payment-related identifiers from JazzCash, Easypaisa, or Raast are also recorded to verify your transactions.

Yes. Submit a data access request through live chat or the help centre email. We will confirm receipt and provide a summary of the personal data linked to your account.

We share data only with payment processors — such as mobile wallet networks — strictly to complete transactions. We do not sell or rent your data to advertisers or unrelated third parties.

Retention periods follow applicable legal and operational obligations. Once those obligations are satisfied and you have made a deletion request, identifiable data is removed from active systems.

Reach out via live chat or the help centre email with your registered contact detail. Clearly state whether you want a correction or full deletion, and we will process it subject to any legal retention requirements.

Payment identifiers are passed to the relevant processor to complete your deposit or withdrawal. They are not stored in plain, readable form on our servers after the transaction is confirmed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.